PLAXO BREAKS 1 MILLION MARK

Company also launches its first premium product, Plaxo VIP Support

December 17, 2003 (MOUNTAIN VIEW, Calif.) — Plaxo, Inc. announced today that is has surpassed 1,000,000 registered users of Plaxo Contacts in only 7 months of operation, beating the company's own aggressive goals for user growth. Plaxo Contacts, which provides a simple and secure way to keep individuals' contact information up-to-date and complete, is now growing at more than 50 percent per month. More than 15 million individuals have used the Plaxo Contacts service to update their information, having also discovered that Plaxo takes the hassle out of keeping in touch with others around the block or around the world.

Plaxo has also launched Plaxo VIP Support, which provides members with upgraded services over standard support. With a one-year membership, Plaxo VIP Support customers will receive dedicated phone support from Plaxo's customer care professionals, and priority email support through an enhanced interface, to facilitate quick feedback. VIP responses will take one business day or less. The cost for the service is $19.95 per year.

"As Plaxo Contacts becomes the standard for contact management, many of our 'power-users' have asked for an enhanced level of service," said Rikk Carey, vice president of Product Development. "We're happy to provide a suite of services that meets the needs of our business users."

Plaxo Contacts, which seamlessly integrates with Microsoft Outlook and Outlook Express and devices such as PDAs using the Outlook platform, works by enabling members to choose people from whom they want to get updated contact information. It then sends a simple email message on the person's behalf, allowing the contact to reply either by email or via a secure website. Plaxo Contacts processes the replies and integrates updated information into the person's address book. If the contact becomes a member of the Plaxo Contacts service, they are connected and their address book is automatically updated whenever contact information changes. At all times, members of the Plaxo Contacts service control how their information is used and with whom it is shared. Plaxo Contacts also provides web-based access to an individual's address book information, as well as synchronization and backup.

Plaxo uses state-of-the-art, financial-strength technologies and systems to protect members' information and does not share that information with anyone without permission. To download a free copy of Plaxo Contacts, review the privacy and security policy or take a tour, visit http://www.plaxo.com

About Plaxo

Plaxo, Inc. is a company that eliminates the frustration, wasted time and lost opportunities caused by having inaccurate contact information for friends, family, colleagues and customers. Plaxo Contacts, the company's flagship product, is the easiest and most effective way for individuals to securely update, maintain and access their contact lists. Plaxo Contacts is accessible via the Web and works closely with Microsoft Outlook and Outlook Express. It is used in more than 200 countries.

The company was founded by Sean Parker, a co-founder of Napster, and two Stanford engineers, Todd Masonis and Cameron Ring. Plaxo's Board of Directors includes Tim Koogle, former chairman and CEO of Yahoo, Ram Shriram, formerly of Netscape, Amazon and Junglee and a director of Google, Jon Callaghan, Globespan Capital Partners managing director, and Michael Moritz, Sequoia Capital partner. For more information about Plaxo, visit the company's web site at www.plaxo.com.

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