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Glenn Van AerschotSystem Engineer (infrastructure), Sogeti Belgium System Engineer ATM at KBC Bank (Public Company; 10,001 or more employees; KBC; Banking industry) November 2007 – Present ( 2 months) Second Line support for the ATM's (Money dispensers) Keep an overview over the availability of the ATM's Make procedures, reports,... Infrastructure Consultant at Sogeti (Computer & Network Security industry) September 2007 – Present ( 4 months) 09/2007 until 11/2007 System Engineer for the Small Businesses 11/2007 until present System Engineer at KBC Field Service Engineer at Wincor Nixdorf Services (Privately Held; 51-200 employees; Information Technology and Services industry) January 2001 – September 2007 (6 years 9 months) 1.5 line support at KBC Roll out support Windows XP Make procedures, reports, evalutations Wake on the quality of the incidents of the Helpdesk Agents Follow up of international support for KBC Hungary, Ireland, Londen, .... 1.5 Line Support at KBC Bank (Public Company; 10,001 or more employees; KBC; Banking industry) January 2001 – September 2007 (6 years 9 months) 1.5 line support at KBC Roll out support Windows XP Make procedures, reports, evalutations Wake on the quality of the incidents of the Helpdesk Agents Follow up of international support for KBC Hungary, Ireland, Londen, .... |
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