Kathleen Kneram

User Experience Architect, Microsoft

My seventeen years of experience includes both corporate and consulting roles. Having the opportunity to sit on both sides of the table has provided me with a deep understanding of the drivers and needs of both project sponsors and, ultimately, the end users. I have extensive experience in management, strategic planning, and business analysis, but my passion lies in building tools for users that actually work and make businesses successful. My unique and valuable skills include: • Experience consulting at a strategic level in corporate environments. • Expertise in the application of user-centered design methodologies. • Unique ability to quickly bridge the gap between complex business requirements and solid design solutions. • Ability to conceptualize and develop all aspects of user interface design for Web sites and complex transactional systems. • Ability to attract and maintain extremely talented staff – key to the success of every User Experience practice. • Effective staff management including balancing resources across multiple projects, assigning appropriate resources and integrating solutions across disciplines. • Ability to clearly articulate ideas with excellent written, verbal and graphic style.