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Raphaël LiboisNextiraOne Belgium My name is Raphaël Libois. I'm a Contact Center Business Consultant. I have an experience of 10 years in information and telecommunication technologies, more specifically in computer telephony integration. In the Contact Center Business, I worked on different positions: system administrator, technical support team leader, system engineer, project manager, sales & solutions engineer, Business Unit Manager… I participated in a lot of projects for several customers for consultancy and implementation services. During the last years I became a specialist in Genesys solutions and I am currently working as Business Consutlant. |
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