English

 
 
Ricardo de Araújo's photo

Ricardo de Araújo 4 connections

Voice Specialist, AT&T Global Network Services

Work/Education

Work Experience

Compugraf Serviços Ltda / Analyst of Telecommunications / Supports Technician and Technological Solutions in Corporate Communications
2009 - Present
• Installation of PABX (Coral & Ericsson) and peripheral: voice mail and software for call center.
• Remote Service: programming, explanations of technical and operational doubts.
• Support in equipment maintenance, technical analyzes of test accomplishment identification of imperfections in the communication system of the equipment and guide customers on the use of the equipment.
• Integration with the teams of projects and engineering of systems, carrying through the survey of necessary data-base infrastructure requirements and for installation of all equipment and supplied solutions, allocation of resources, controlled and management of the installation project until its conclusion and approvals.
AT&T Global Network Services / Voice Specialist
2009 - Present
Specialist voice systems / it Supports Technician and Technological Solutions in Communications.

● Knowledge in Avaya platform equipments voice S8700, Definity, Intuity Audix, to Modulate Messaging.
● Remote service (programming, explanations of technical and operational doubts).
● I repair remote in the voice channels, integration software with system of PBX.
● Attendance close to the local support in the physical intervention of the

Education

View All Public stream

Ricardo de Araújo updated Work and Education on his profile Aug 10, 2009

Updated company
Voice Specialist, AT&T Global Network Services (2009-Present)
Specialist voice systems / it Supports Technician and Technological Solutions in Communications.

● Knowledge in Avaya platform ... more>
New company
Analyst of Telecommunications / Supports Technician and Technological Solutions in Corporate Communications, Compugraf Serviços LTDA (2009-Present)
• Installation of PABX (Coral & Ericsson) and peripheral: voice mail and software for call center.
• Remote Service: ... more>
New school
New highschool

Ricardo de Araújo updated his profile Aug 10, 2009

New interestsProfissional
Ricardo de Araújo's connections
Profile photo
Fernando Marchesini
Rio de Janeiro, RJ
Profile photo
Dionei Otávio Reichert
Voice Specialist, AT&T Global...
Campinas, São Paulo, Brazil
Find people by name, title, company