Michal Kasprzyk

senior analyst, Infovide-Matrix S.A.

EDUCATION 1994-1999 Military University of Technology, Faculty of Cybernetics, specialty: Computer Science, degree: Master of Computer Science SKILLS Project Manager: Experience in project management (complex custom solutions build on J2EE platform). Experience in object oriented project management. OGC PRINCE2 Foundation Certificate (01.2007). IBM certified for e-business solution advisor certificate (04.2002). Business Analyst: Knowledge of CRM business domain (sales force automation, campaign management) and incentive management domain. Identification/elaboration of client’s business requirements. Business and IT solution assesment. Knowledge of methodology/notation of business processes. System Analyst: Validation of user requirements versus technology possibilities. User requirements to system functionality transformation. Knowledge of UML, XPDL, BPML notation and object oriented methods of analysis. Experience using Enterprise Architect, Power Designer i Rational Rose. Essentials Siebel7.7 Cerificate (08.2007). English – advanced (FCE). PROFESSIONAL EXPERIENCE 05/2004 — to date Infovide-Matrix S.A. 08/2007 – to date Infovide-Matrix for Polkomtel S.A. Senior consultant supporting CRM suite solution deployment and legacy system migration/ integration projects. Duties: • defining a project scope for specified domains, • analyzing and documenting business requirements 05/2004 – to date Infovide-Matrix for Polkomtel S.A. Lead analyst in CRM solution project - marketing campaign management domain (custom development, 7 releases). Duties: • business solution elaboration • defining a release scope • analysis and specification of end-user requirements • leadership of team of 2 analysts 08/1999 —04/2004 Altkom Akademia S.A. 08/1999 —04/2004 Altkom Akademia for Polkomtel S.A. Project leader/analyst of a PRM solution project - Sales Force support and communication (custom development, over 10 releases). Duties: • project management and team leading (2-4 people) • business solution elaboration • analysis and specification of end-user requirements 09/2003—12/2003 Altkom Akademia for PZU Życie S.A Lead analyst responsible for business and system analysis of life insurance company business process and product support. Duties: • business solution elaboration • analysis and specification of end-user requirements • leadership of team of 3 analysts 06/2002—07/2002 Altkom Akademia for PZU Ubezpieczenia Majątkowe S.A Analyst responsible for system analysis of general insurance company technical processes support. Duties: • business solution elaboration • analysis and specification of end-user requirements 07/2001—09/2001 Altkom Akademia for AXA Assistance Polska Analyst responsible for business process analysis of case management system for healthcare insurance product. Duties: • business solution elaboration • analysis and specification of end-user requirements