mitch williams

Founder/President, Superior Service Solutions, Inc

Results and customer-service-driven owner with 15-year business analysis, multi-service, distribution operations management history. Demonstrated track record for developing statistical performance measurement processes, implementing continuous improvements, and increasing productivity, performance quality, and return on investment. Perceptive and personable motivator respected for building trusting business relationships, recruiting, motivating, managing high-performing service teams, and translating organizational vision into productive and profitable business solutions. Detail-oriented organizer experienced with troubleshooting service and backlog issues, implementing innovative process management systems/programs, and driving productivity/profitability. Committed, loyal, and capable professional with solid reputation for meeting and surpassing targeted customer objectives and maintaining exemplary emphasis on professional ethics and excellence.