Suzanne Ennis

Manager of Technical Communications, Inmagic

Experienced writer and manager with ability to understand complex technologies quickly. Expertise with online help, content management, structured topic-based authoring, graphic design. Specialize in organizing and implementing documentation and help systems for a variety of audiences. Detail oriented, with ability to meet deadlines while producing high-quality documentation. Special interest in setting up new documentation departments or streamlining existing workflow and methodologies. Experience with all industry-standard tools and technologies: FrameMaker, WebWorks, RoboHelp, AuthorIT, Acrobat, Word, Visio, PaintShopPro, Illustrator, Hijaak, Adobe Captivate, Camtasia Studio, HTML, CSS, DITA, XML, MS Project, Excel, PowerPoint, Access, source control (CVS, Perforce, SVN, VSS).