Nathaniel Palmer

Chief BPM Strategist, SRA International, Inc.

Nathaniel Palmer is the co-author of eight books on process improvement and case management, including "Mastering the Unpredictable: How Adaptive Case Management Will Revolutionize the Way That Knowledge Workers Get Things Done" (2010 Meghan-Kiffer Press) recently reaching #2 on the Amazon.com Bestsellers List for managers' guides to computing. In 2009 Nathaniel was named second (#2) on the Influencer 50 ranking of the most influential people in the field of business process management. Prior joining SRA, Nathaniel worked for business process re-engineering pioneer Jim Champy, where at Perot Systems in the capacity of Director, Business Consulting he served as the global ombudsman on BPM. He was the first individual to receive the distinction of "Laureate in Workflow" (1998) and was selected to author the entire entry on workflow for the "Encyclopedia of Database Systems" (Springer 2009) the leading authoritative source of DBMS research. In 2006 Nathaniel was elected as Executive Director of the Workflow Management Coalition, the leading standards body (active since 1993) focused on business process documentation and interchange. He has been actively involved in all standards bodies involved with business process standards, such as OASIS and OMG, as well as served on the Board of Directors of the New England Chapter of AIIM, the leading industry association for Enterprise Content Management (ECM). For nearly two decades Nathaniel has helped shape the process management strategies and best practices at leading commercial enterprises and government agencies including U.S. Department of Veterans Affairs, Halliburton, IBM, Microsoft, U.S. Commodity Futures Trading Commission, Sun Microsystems, Intel, PeopleSoft, Scense, B.V., Simula Labs, Westinghouse, and was nominated by the Governor of Massachusetts to the Commonwealth’s IT Advisory Board. He is recognized as a "Master of Information Technology" (1997) and has personally benchmarked and profiled over 200 individual software platforms in the BPM, SOA, Web 2.0 and related fields. He frequently participates in third party verification and validation of software products, as well as serves on a variety of industry juries and judging panels, such as the Annual Global Excellence in Workflow Awards. He has been featured in numerous media ranging from Fortune to The New York Times, plus over 100 by-lined articles in IT publications such as CIO and InformationWeek. He has also been featured as a guest expert on National Public Radio and World Business Review.