Professional Summary
Living in wonderful Plano, Texas since February 27th 2009. Can't express in words how much I love living here.
Contact Info
Email
(work)
(home)
Phone
214-406-2861 (work mobile)
972-801-2682 (work)
972-782-4132 (home)
Address
5501 Headquarters Dr
Plano, TX 75024 (work)
Plano, TX 75024 (work)
10200 Independence Pkwy
Apt. 911
Plano, TX 75025 (home)
Apt. 911
Plano, TX 75025 (home)
Work/Education
Work Experience
Rent-A-Center
/ Desktop Support Tier 3
2009 -
Present
Desktop Support Tier 3 for Rent-A-Center Corp. HQ. Offer support for Windows XP and Mac OS X. My day to day is giving the best tech support possible to the Home Office, imaging windows xp machines, fixing day to day issues with printers, networks, etc.
Office of the Comptroller of Currency
/ Desktop Support Tier 3
2008 -
2008
Part of a team deployed to give the OCC, desktop support, network support from user to server and fixing equipment deployed to the users.
USMax Corporation
/ Desktop Support
2007 -
2008
Desktop Tier 2, imaging laptops, supporting a home office with 500 employees and 700 computers. Worked with networking issues, customer support, general desktop support.
Department of Defense
/ Infrastructure Engineer
2004 -
2007
Designed IT infrastructure for several agencies under the DoD.
LLMD CPA
/ IT Engineer
2000 -
2003
Managed the servers and desktops for a medium sized cPA Firm in Puerto Rico.
Kinergia
/ IT Sharpshooter for Hire
1990 -
2000
Information Architecture, Infrastructure Engineer, Networking, IT Security Consultant, you name it I did it.
Education
View All
Public stream
Gilberto Palau I'm gonna… I'm gonna, I'm gonna write something tonight I promise: Been ultra busy… so busy and tired that.. http://bit.ly/19zcTk
Sep 19, 2009 via Twitter
Gilberto Palau played Mortal Kombat vs. DC Universe yesterday http://gamerdna.com/r/1FyO
Sep 12, 2009 via Twitter
Gilberto Palau added Mortal Kombat vs. DC Universe to their game list http://gamerdna.com/r/1FbC
Sep 12, 2009 via Twitter
Gilberto Palau played Gauntlet yesterday http://gamerdna.com/r/1vp9
Sep 8, 2009 via Twitter
Gilberto Palau added Gauntlet to their game list http://gamerdna.com/r/1v0T
Sep 8, 2009 via Twitter
Gilberto Palau @mattpat It's really sad u of all people say you are not involved with the project now, that the same deadline you wrote was broken. #facade Sep 7, 2009 via Twitter
Gilberto J. Palau's connections
|
Jose Anes Technical Consultant (OSS / BSS... Marlborough, MA |
|
Ernesto Gonzalez Torres Founder / President, GTA Marketing... San Juan, Puerto Rico |
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Imy Rigau-Rozas President & CEO, RighTime... San Juan, Puerto Rico |
|
Marylin Ferreiro Owner, Plazaworld Miami, FL |
