Joseph Griffin

Skilled in IT Systems Development, Project Management, IT Best Practices, Continuous Process Improvement, Software Engineering Institute (SEI) Capability Maturity Model (CMM/CMMI) Deployment/Implementation/Appraisals. Results-driven manager with demonstrated successful domestic and international experience in IT Quality Assurance, IT Systems Development, and IT Project Management. Skilled as an internal consultant in analyzing existing processes and implementing strategies, best practices, and technology to improve software product quality, time to market, and IT development costs. Industry Experience Summary Beverage Industry, 12.5 years Soft Drink Industry Established the IS function in a major soft drink corporation Designed and built the IS offices and state of the art data center equipped with state of the art hardware and software Developed the core business systems Directed and Managed the IS function for 9.5 years Provided application development and support to the corporation Provided 100% customer satisfaction with zero customer complaints Provided 24/7 IS operations for the corporation Elected to participate in the officer and key employee stock option program by the board of directors National Brewery Managed the marketing, sales, and advertising applications development Conducted field user training for the sales planning system Developed automated sales and marketing planning and analysis system Developed and implemented on-line order system for distributor orders Telecommunications Industry, 14.5 years Project manager for the development and support of core business systems for international business partners in Asia, South America, and Europe. Implemented organizational level software development methodologies and processes Managed the International IS program Led CMM project activities to take the IS organization (6000 FTE) to CMM level 2. Financial Industry, 3.5 years Major National Bank Established and managed the Software Quality Assurance function Established and managed the Software Process Improvement department Card System Corporation Established and managed the systems and integration testing function The Systems and integration testing function performed at the “mission critical” level