jay w

Principle Consultant, Keane Federal

Jeffrey P. ‘Jay’ Wenzler 42100 Saddlebrook Place Leesburg, Virginia 20176 571-246.8589 (Day) 703-669-2470 (Evening) Jay@budler.net Quality Services Management…Program/Project Management…Business Analysis Homeland Security…Government Sector…Private Sector Mr. Wenzler is a senior Planning, Analysis, Process Engineering, and Quality Assurance professional who seeks opportunities to actively apply his cross life cycle interests in product and project environments. He offers over 20 years progressive experience providing quality based, results oriented successes to public and government entities as a hands on leader of Quality, Process engineering, Audit and Analysis professionals. He provides a strong grasp of process management and system integration methodologies and has had delivery successes at both the program and project level. Mr. Wenzler has extensive COTS tool evaluation and implementation experience for both the desktop and the enterprise. He is an experienced process engineer who is standards and methodologies aware; he regularly adapts concepts and ideas from the ISO series, SEI-CMM, Six Sigma and ITIL to facilitate successful delivery. He practices PMI management and ISACA auditing standards. He possesses strong interpersonal, leadership, team-building, and communication skills. Mr. Wenzler ensures his success by fostering people centered work cultures; he is experienced in recruiting, training, motivating, managing and coaching Information Technology professionals to high levels of productivity to meet critical delivery deadlines and profitability goals. WORK HISTORY AND SELECTED ACCOMPLISHMENTS Keane Federal May 2006 - current Principle Consultant Jay is the Deputy Release Manager on a maintenance program at the Securities and Exchange Commission, or SEC. He leads a combined team of testers, Configuration Management and Documentation professionals in support of the SEC Filing and Forms system called EDGAR. Mr. Wenzler works with the SEC client as well as Engineering team leadership to schedule and plan out all releases of EDGAR to ensure seamless updates occur. While engaged as a Project Manager for a web stores construction effort at the Bureau of National Affairs Jay compiled and managed fulfillment of requirements documents and running project level change management activities. He led a team of 14 stakeholders and technologists through development, maintenance and SDLC process improvement activities to move the organization from a stove piped, stand alone set of publishing divisions to a centralized team with a common IT architecture and set of sharable business processes. He implemented standard PMO defined scheduling, reporting, change management and escalation practices to help ensure measurement, definition, and prioritization of all tasks and scope. He completed this tasking by delivering web stores for all publishing groups along with a common shopping cart and statistical reporting capability. While performing as Business analyst team lead at Freddie Mac Mr. Wenzler utilized the COBIT standard and his best practice expertise to define software engineering processes, policies and procedures. He developed new and refined existing web content for the client’s Technology Delivery methodology to address non-compliant audit findings. After successfully delivering that assignment he led the set up phase for the Process, Policy and Procedure, or P3, division’s Program Management Office which included construction of the operating model and associated implementation plan, authorship of the P3 PMO charter and SDLC gap analysis against industry best practices. Blue Canopy Group February 2005 – April 2006 Director, QA Services Mr. Wenzler developed standard and custom QA and Testing service for Blue Canopy Group and selected customers. As part of his daily activities he designed and delivered enterprise processes that included operational metrics and internal service level agreements. After installing an ISO based quality management system he enforced the execution of those processes through PMO executed operational audits . While leading a direct staff of 10 QA and Testing professionals he provided QA mentoring services for a large RUP based car manufacturer sales organization and a base process improvement of IV&V services provided to a large Internet Services Provider. Implementation of his findings improved time to market, product quality and customer satisfaction. Mr. Wenzler also fulfilled a business analyst role for a Rockville, Maryland based commodities broker to deliver business rules, Visio based business flows, software development requirements, use cases, traceability matrices and test cases. SAIC/Dynax August 2004 – February 2005 Senior QA Manager As Senior Quality Assurance Manager in an IV&V shop for multiple DHS agency systems Mr. Wenzler helped integrate traditional PMO standards and practices to oversee requirements engineers, system architects, development teams and management offices to deliver CMMI level 3 based audits and enforce Homeland Security’s development lifecycle for new and legacy system engineering projects. Paradigm Solutions Corporation December 2003 – July 2004 Manager, Innovation Center As manager of Paradigm’s Innovation Center Research and Development lab Mr. Wenzler led the effort to research, design and build technology based repeatable processes that facilitated inter and intra-company collaboration, business user process automation, requirements trace-ability, enhanced performance of regression testing and improved bug tracking and reporting. His team delivered SQA services and documentation products for a HUD-CPD contract. Mr. Wenzler defined and deployed Testing services in a pre-CMM-level 1 environment, and led the organization through a CMMI-SW certification effort by linking Testing workflows with those of Configuration Management and Requirements Engineering. The effort simplified documentation workflows to improve quality control and shorten time to market from 9 days to 4. Holis-tech consulting, inc. May 2003 – December 2003 Senior Consultant Engaged as a Senior QA analyst and Level 4 support engineer at SER Solutions of Sterling, Va. He used Mercury Test Director to document and complete iterative development and execution of test cases, test scripts ands test sets for the SERdistiller knowledge management tool bench product. He completed program evaluation of the Quality Management system in place and used output of that assessment to further develop the Engineering group’s existing Change Management process and the overall client’s internal efficiency improvement initiative. Mr. Wenzler also delivered a roadmap for targeted improvement of the test team’s usage of the ‘V’ methodology so that their activities are more measurable and visible to the executive management team. NCS Pearson March 2002 – February 2003 Manager of TSA Program QA team Mr. Wenzler built and led company’s Homeland Security Quality Services team, defined and implemented team’s Quality Services program. Defined and executed Standard Operating Procedures (SOP) including structured Operational audits, post incident reviews and subcontractor invoice reconciliations. • Led a 12 member analyst/auditor staff to provide Quality Assurance, Operational process, Independent Validation and Verification (IV&V) services • Delivered QA plans and validation scripts for TSA program validation. • Led assessment teams for program’s call center Oracle/Seibel based HR management system. • Delivered CEO/VP Homeland Security HR site process assessments for Program. • Drove cost savings by integration of QA checkpoints into program and company business processes • Drove Program Process improvements through Internal audits and reports • Provided ongoing training for all program staff • Developed and deployed custom process documentation Divine-marchFIRST/HostOne August 2000 - September 2001 Director of QA Initiated Software Development Life cycle QA program for HostOne business unit: • Built and led HostOne QA 16 member team of Requirements Analysts, Change Managers, Testers and Remedy Work flow engineers • Delivered Change Management functional process for HostOne internal and external service offering • Defined and documented HostOne internal process for system testing • Integrated QA function into new client deployment process • Designed, deployed and managed custom CM offering for large airline which included IV&V service layer • Led Change Management Change Advisory boards for internal and external clients Holis-tech consulting, inc January 1997 – August 2000 Independent Consultant Senior Program Manager for startup company’s B to C client. Defined and implemented Program Management office Standard Operating Procedure. • Managed all client interactions through via creation of initial PMO process trees • Developed client issues into measurable requirements using Rational Requisite Pro • Planned the migration of client from globally distributed legacy architecture to locally placed InterWorld E-business architecture • Co-developed client requirements for client’s web site development • Managed Development and Maintenance staff. Designed and deployed validation and enhancement process based on Rational Robot, Clearcase and ClearQuest to effectively manage client’s iterative testing and web site maintenance requirements. • Delivered a Professional Services staffing model and roll out plan to support company strategic initiative. Security Process Analyst for Data mining company’s web based subsidiary • Audited exiting security systems for large data mining tool company and its’ spin off e-commerce firm. • Developed enterprise security policy for both client and parent companies • Delivered implementation strategy and related project plan • Gathered and documented requirements from user community • Delivered Enterprise Computer use policy, consisting of Acceptable use, User Account, Remote Access and information Protection • Wrote draft Security Incident response policy handbooks. Senior Business Analyst for team developing requirements for a large telecom client’s (MCI-WorldCom) Integrated provisioning initiative: • Scheduled and led numerous user interviews to determine relevant requirements • Developed Business Requirements Engineering ‘factory’ process to facilitate multi-threaded analysis • Visually modeled integrated end to end Provisioning process in Rational Rose • Synchronized visual requirement models with Rational Requisite Pro development and tracking tool • Served as one of three Client managers. Senior Business Analyst and Test Team manager for large Internet services provider implementing an Oracle based Enterprise Customer Repository: • Acquired and maintained project business requirements in Rational Requisite Pro. • Initiated requirements acquisition for non-related initiatives in Requisite Pro. Developed, verified and implemented business rules and associated status values for service delivery workflow • Developed and implemented the project’s Release Management, Change Control and Testing processes. Enforced project’s processes to promote team communication, empowerment and cohesion • Participated in Business process review. Co-developed it’s streamlining that cut 3 of 17 steps to improve delivery efficiency by 12 days • Developed COTS tool data conversion process using Oracle and MS Excel ODBC driver Senior Program Manager for a telecom product and consulting firm’s network management system • Implemented vendor management program to manage the product’s company external dependencies • Designed and rolled out enterprise wide Release Management process and Version Control process to manage the product’s company internal dependencies • Project managed the design, development of Open-i ‘1U’ model, its internal software, related training and documentation. Coordinated staff of 24 to deliver product for first shipment 5 weeks ahead of schedule • Built prototype workflow/messaging system from the Microsoft tool suite sitting on top of Microsoft Exchange server. QA Practice Area Manager for large telecom client’s (AT&T) 1998 ‘clone and split' engagement and RadStar methodology rollout: • Mentored 38 member staff on creation of ANSI standard Test ware for use with RadStar Methodology’s customized C++ engine. Performed successful client management during clone and split and RadStar rollout. Re-deployed staff resources to successfully complete both efforts • Trained consulting staff on Information Engineering and Quality Assurance. Delivered twice weekly 2 hour training sessions • Assigned, prioritized and managed tasking for 4 member technology team • Productized RadStar test Methodology • Authored requirements for RadStar maintenance release. Manager of Process and Reporting group for a telecom client’s Local Services Delivery Center (L-SDC). • Led analysis of performance of technical architecture stabilization and improvement • Facilitated business process analysis and review • Monitored tracking of Local Service Delivery. Identified, educated on and implemented improvement of local service delivery metrics. Technical Manager of Applied Technologies group in large wireless telecom (WinStar) company. Performed all management tasks for 15 member project team, including: • Schedule Management and Tasking • Quality Control • Issue Resolution • Meeting Facilitation • Documentation delivery. Noblestar March 1996- January 1997 Senior Analyst with Enterprise Solutions group specializing in Quality Assurance and testing activities: • Managed development and implementation of Education union’s CMM compliant Quality Assurance program • Performed debugging of Oracle administration scripts and custom Personal/Server based Oracle switcher • Working with other contractor staff, re-hosted SQA repository from Paradox 3.0 to Access 3.0. Analyst to the DOD agency’s prime contractor during their integration effort of Powerbuilder 5.0 to their chosen development tool sets: • Provided training and implementation support on SQA product suite to DOD staff • Utilized Pareto analysis techniques to facilitate the decomposition and reconstruction of the development staff’s ‘Standard Operating Process’ (SOP). Self Employed Consultant/Business Analyst October 1993-March 1996 Senior Consultant for mainframe tool vendor: • Facilitated JAD sessions to develop models for Professional Service’s Plan 2K offering • Analyst team leader on successful Impact 2K • Provided pre-sales technical support to Federal Sales team. Senior Consultant for a methodology consulting company’s Systems Redevelopment group. Authored and customized System Redevelopment divisions' Quality Assurance program. As Analyst team lead: • Chose and implemented Test, Version Control and Configuration Management tools and processes • Led integration of PeopleSoft Financials Accounts Payable software package • Defined and documented the GUI design guidelines and Oracle Forms 4.5 application coding standards • Implemented holistic process to manage help desk, lead technical support and business analysis requirements Unisys October 1990 - October 1993 Business Analyst for Unisys on the DOT/FAA/VNTSC contract: • Provided Requirements analysis support for FAA Imaging project • Delivered high level impact assessments and initial system designs • Used LBMS tool set to forward engineered legacy information handling and report generation processes Test and Integration team leader: • Managed staff of 8 Testers • Led the SEI-CMM driven review of various QA/CM and Test tools • Performed requirement analysis and design functions during the evaluation of the remote and customer interface used by the Air Traffic Control field technicians • Provided help desk style telephone support to user end community, clearing numerous existing defects and actively facilitating client acceptance and production deployment of document imaging system. Additional Training: Six Sigma Green Belt Certification: 2004 Template’s SNAP Workflow Architecture training: 1997 SQA Team Test Product Training: 1996 The System Redevelopment Methodology: 1993 Software Quality Automation Team Test Workshop: 1993 Sterling Software's Testpro Workshop: 1993 Coopers/Lybrand Computer Aided Software Testing: 1993 Introduction to C Programming: 1992 Client/Server Engineering: 1992 SQA Team Test product Training: 1990 X.25 Network Analysis: 1989 X400 Architecture: 1989 Data Communications for Analysts: 1987 Methodologies: The Rational Unified Process (RUP) James Martin’s The System Redevelopment Methodology (TSRM) James Martin’s Information Engineering Methodology (IEM) Memberships and Associations: The Project Management Institute (PMI) – member The American Society for Quality (ASQ)) – member Information Systems Audit and Control Association (ISACA) – member