Roberta Keller

The North Highland Company

Successful track record working with organizations to achieve operational excellence and to improve net profit margins through strategic cost reduction initiatives centered on business process re-engineering. Strategic thinker with strong problem solving, critical thinking and analytical skills. Proven track record and demonstrated leadership in enterprise performance improvement through strategy articulation, alignment of initiatives, business process re-engineering, and development of key performance indicators. Extensive international experience including 5 years working in London, England and 8 years working with clients throughout Western Europe. Competencies include: • Operational Efficiency • Business Case Development • Project Management • Process Design & Re-engineering • Business Requirements Analysis • KPIs - Data Reporting & Analysis • Business & Ops Management • Verbal/Writing/Presentation Skills Have enjoyed a varied career in financial services, IT consulting and management consulting, working in Washington, D.c., New York City, London, and finally back in Richmond, Va. Enjoy yoga, cycling, travel, reading, spending time with friends and family.