W Sunni Ash

Resident Services Manager/Chef Concierge, Archstone Communities LLC

Dear Sir or Madam, Thank you for taking the time to review my resume for consideration of a career with your organization. I am very interested in further conversation about same. As you will see from my resume, I have been in the Services industry for all of my professional lifetime. A summary of my experience: * Concierge Services o Team/staff supervision o Automated package receiving, tracking and resident notification o Resident travel assistance (maps, directions, shuttle services) o Reservations (theater, dinner) recommendations o Resident and building safety and security * Property Management o Leasing (Sales) o Associate training o Multi-community support and special projects * Event Planning o Foreign Student recruitment trade events (International and domestic) o “Seattle Fashion Week” venue selection & set up o Archstone Belltown Resident Appreciation events o Amore’s Restaurant VIP Room Events (Including Concierge Guild of Seattle meeting) * Retail o Home Electronics Sales o Mortgage Loan Sales o Automobile Sales * Information Technology (Mfg., Retail, Financial, Technology, Consulting) o Computer Operations & Production Supervision o Customer Services o Outsourcing Program Pre-sales & Services Delivery Management o Client Services (Strategic Transition Assessment Reviews) o Featured Speaker for “Paradigm Shift” Fortune 500 Executive automation services series * Professional Education/Training o Washington Real Estate Fundamentals, Rockwell Institute o Project Management Certificate Program, University of Washington o Certification of Business Management, Boston University o Executive Leadership Certification, Babson College o Alternative Dispute Resolution (ADR), Mediation Certification, The Janzen Group