Barbara Glanz

Speaker, Author, Consultant, Spreading Contagious Enthusiasm(TM)

BARBARA GLANZ BI0 -- 2007 Barbara Glanz, one of fewer than 500 Certified Speaking Professionals worldwide, works with organizations that want to improve morale, retention, and service and with people who want to rediscover the joy in their work and in their lives. Using her Master’s degree in Adult Learning, she has spoken on all 7 continents and in all 50 states to organizations as diverse as Nordstrom, Honda, KFC, the Chicago Mercantile Exchange, Southwest Airlines, Bank of America, Kaiser Permanente, Hallmark, the US Dept. of Energy, Shangri-La Hotels, Merry Maids, Verizon, and the Singapore Security Police! She is the author of eleven books, including The Simple Truths of Service As Inspired by Johnny the Bagger (co-authored with Ken Blanchard); The Simple Truths of Appreciation; Handle with CARE – Motivating & Retaining Employees; What Can I Do? Ideas to Help Those Who Have Experienced Loss; Balancing Acts; CARE Packages for the Workplace; CARE Packages for the Home; and CARE Packages for your Customers. Known as the business speaker who speaks to your heart as well as to your head, she lives and breathes her personal motto, “Spreading Contagious Enthusiasm.™” She lives on the beach in Sarasota, Florida, and adores her grandchildren, Gavin, Kinsey, Owen, and Simon. For more information, visit www.barbaraglanz.com. Barbara can be reached at 941-312-9169; Fax 941-349-8209; or by email at bglanz@barbaraglanz.com.