Tito Joseph Thien

Principal Resource Manager for Nordic, Alexander Mann Solutions

Client Delivery Focus: * Forecast placements based on demand and candidate pipeline and highlight trends in business demand * Interpret resourcing plans, define role requirements and develop innovative sourcing options including networking, headhunting and building talent pools * Source candidates using a variety of appropriate channels including web-based and direct sourcing, including niche and high level roles * Reduce dependency on third party suppliers through innovative and creative direct delivery methods * Interview candidates at all levels * Negotiate rates/salaries, present and sell candidates within their business areas, whilst ensuring that all processes are followed in line with the agreed methodology * Manage candidates through the recruitment process * Maintain agreed service levels to the client * Meet challenging objectives with minimal supervision * Manage supplier relationships * Build collaborative relationships with hiring managers and take the initiative to manage issues * Build a good understanding of the client’s business and the skills required by candidates to succeed within it * Involvement in any relevant client presentations / evaluation meetings * Activity and MI reporting Team Mentoring: * Able to deputise for the Service Delivery Manager by chairing daily delivery meetings and highlighting issues for escalation * Act as a point of reference for Resource Consultants and Resource Specialists on complex issues * Contribute to the growth and development of other team members * Work to ensure a cohesive and highly motivated team environment with responsibility for effective skills transfer and knowledge share * Collaborate on account reviews, modification of procedure and liaison with middle and back office to provide seamless delivery and service to account * Identify trends in the market and communicate to team * Identify opportunities to improve service and processes Recruitment Systems and Processes: * Maintain database accurately * Produce timely and accurate activity and MI reporting * Produce communications to a high standard and in accordance with the clients brand guidelines if required