Clive Turner
139 connecties
Principal Consultant (owner), Customer Care and Services Consulting
United Kingdom
Ik op het web
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Professioneel overzicht
Member of IET, recognised and acknowleged by the International Council of Customer Service Organisations (www.iccso.org) as an expert in Customer Service.
UK Consultant and Coach for the International Customer Service Standard.
UK Consultant and Coach for the International Customer Service Standard.
Contactgegevens
E-mail
(werk)
Telefoon
+447749734173 (mobiel nummer (werk))
+441440781606 (werk)
Website
www.clive-turner.com (werk)
Adres
Located at the borders of Cambridge & Suffolk & Essex
(werk)
(werk)
Werk/opleiding
Werkervaring
Customer Care and Services Consulting
/ Principal Consultant (owner)
2009 -
Nu
Professional Management consulting in Customer Service for businesses from SME to Corporate Enterprise.
Strategy - alignment of the core business with the customer service approach
Culture - alignment of what is said with what is done
Process - providing appropriate and good service without giving away the business
Worst Case Specialist - Product Safety and Liability planning and training for your products and services - in case the worst happens to one of YOUR customers.
Strategy - alignment of the core business with the customer service approach
Culture - alignment of what is said with what is done
Process - providing appropriate and good service without giving away the business
Worst Case Specialist - Product Safety and Liability planning and training for your products and services - in case the worst happens to one of YOUR customers.
Opleiding
Certified Customer Service Manager, Customer Service, 2005
Electronics Engineering, 1989
Alles weergeven
Openbare stream
Clive Turner having a great week! how is YOUR customer service? 29-10-2009
Clive Turner is looking forward to meeting new clients following last weeks successful events! http://tinyurl.com/yl83j22
21-10-2009
Clive Turner is running 3 workshops in 2 days! 16-10-2009
Clive Turner thinks its great that many of his very best friends have a birthday in April! 29-03-2009
Clive Turner heeft zijn profiel bijgewerkt 27-03-2009
| Nieuwe Info over mij | Member of IET, recognised and acknowleged by the Internation... |
| Nieuwe hobby's | Photography, Amateur Radio, Campanology, Motorcycling |
Clive Turner's connections
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Kim Christoffersen Product Manager, Miele Professional Glostrup, Denmark |
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Andre Pulcherio Latin America Product Quality... Sao Paulo |
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Terence Bermingham Principal Consultant, TTI... |
