Mercedes Alfaro 26 contatos

Mercedes Alfaro is an author, speaker, coach and seminar leader who speaks on topics including business and international etiquette, business communication, women leadership issues and diversity sensitivity. Through her writings, speaking and national network, she has brought her message to countless organizations including, Abbott Laboratories, AT&T, UPS, and Johnson & Johnson. She is the author of most recently, “Business Dining Etiquette: Where Social and Professional Skills Meet.”

In addition to earning a B.S. degree from the University of Delaware and graduating with Honors, Ms. Alfaro is a certified Corporate Etiquette and International Protocol Consultant.
Ms. Alfaro is also trained in verbal and non-verbal communication, including Neuro Linguistic Programming (NLP).

Ms. Alfaro injects her training with real-life applications that have consistently earned her excellent feedback and increasing success with her clients. Ms. Alfaro is a member of the National Speakers Association, has published articles in numerous business publications and has appeared as an expert etiquette advisor on various television stations including: ABC, CBS, UPN and FOX stations. Ms. Alfaro has also been quoted as an expert in business etiquette in articles published by the following national newspapers: The New York Time, the Chicago Tribune, the Los Angeles Daily News, the Atlanta Journal-Constitution and Miami-Herald.