Professional Summary
I am a seasoned professional with a track record of mapping business problems and technology into workable solutions that bring the customer real value. I have a wide range of experience from development to management. I have worked with clients in an array of industries. I believe in solution selling and the importance of customer satisfaction. I excel at relationship building and often become the trusted adviser. I have an MBA with a focus in e-business and I am looking for a position where I can fully utilize my skills and experience. I am particularly interested in the areas of solutions consulting, professional services, technical pre-sales, management or program management.
Work/Education
Work Experience
Mitel
/ Sr. Systems Engineer
2008 -
Present
Provide technical expertise and support for partners and direct sales in providing solutions for clients using Mitel's extensive communications products. This includes defining and pricing proposals along with demonstrations and presentations using an array of IP voice and data solutions.
SoundBite
/ Customer Success Director
2005 -
2008
Senior member of the professional services group providing consulting on contact strategies, scripting and analysis for clients in a variety of industries. Also tasked with defining professional services processes and documentation to allow the group to grow.
Robin Zukowski's connections
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Beth Hoskin Sales Engineer, Gold Systems, Inc. Boulder, CO |
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Dan Danecki Sr. Project Lead / Program Manager... NorthWest of Boston |
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Greg Hansen Bennington, VT |
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R Todd Barber Holliston, MA |
