Lillian Wong

Senior Mortgage Loan Officer, Bank of America Home Loans

2011 Luxury Home Tour Affiliate of the Year!! Lillian Wong, a Senior Mortgage Loan Officer at Bank of America Home Loans in Scottsdale, Arizona, on the SE corner of Frank Lloyd Wright and Thompson Peak Pkwy, has worked in the mortgage business for over 18 years in both California and Arizona, and her experience shows. She is a multi-million dollar producer and originates loans nationwide. In a recent customer survey the office conducted, Lillian received some of the most positive feedback of anyone in her office. As she explains, “I set clear goals for myself, and I plan to increase my numbers every month while still keeping all my customers satisfied.” Lillian also adds, “If I am going to sell something, I want to know exactly what it is that I am selling, and my experience allows me to do that,” she shares. And she continues, “I find that customers really appreciate it when I explain the details.” She also knows what questions to ask and can give quick pre-qualifications. Lillian stresses that personal attention to customers is critical to her success, and she prides herself on being able to give all her customers quick status updates and rapid closing times. Her all-time record closing is 23 hours!