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Alana Troupe-Baker 51 connections

IKON Office Solutions
Malvern, PA

Professional Summary

I have been with IKON for over 5 years. I started out in a data entry position and have worked very hard to become an Associate Analyst-HR, which is my current title. A large piece of my job is maintaining 3 of our HR systems including our ATS system, HR File Imaging system and HRMS (Oracle) system. I also recently worked on quite a few data cleanup projects verifying and updating employee work locations for the US and Canada in the HRMS system. Another task I perform regularly is creating and executing test plans regarding enhancements or fixes to my systems. I attend DeVry University and am working to obtain a BA in Human Resources Management. I also enjoy volunteering for additional HR projects like our United Way campaign, bring your child to work day and our Wellness Challenge champion team.

I am happily married to my high school sweetheart. I enjoy working out, watching movies, reading and attending sporting events. I am a huge Nascar and hockey fan!

Work/Education

Work Experience

IKON Office Solutions / Associate Analyst, HR
2008 - Present
-maintain the HR File Imaging system
-make updates and changes to employee files as requested by field HR
-assist the operators when they have questions or issues with documents or the system
-maintain the entire document directory in the system, includes: adding, replacing and removing HR documents used company wide
-maintain the applicant tracking/recruiting system including updating new job descriptions, adding new menu options, adding or deactivating form letters, create offer letters, maintaining exception files, phone screens and adding candidate and application assessments
-assist recruiters, coordinators and hiring managers when they need help if they have an issue with the system or process
-communicate with the applicant tracking/recruiting IT team when there is a problem with the system and explain problem
-help diagnose system problems
-schedule meetings/interviews
-perform reference checks
-perform phone screens
-attend career fairs
-source candidates
-combine duplicate candidate profiles
-assist candidates in application process
-manage employee referral process
-maintain our Oracle HRMS system as a backup for my team
-maintain the job, organization and employee data
-analyze employee data
-perform employee data clean-up
-create user documentation/guides
-create and execute test plans
-generate reports
IKON Office Solutions / Systems Administrator
2006 - 2008
-maintain the HR File Imaging system
-make updates and changes to employee files as requested by field HR
-assist the operators when they have questions or issues with documents or the system
-maintain the entire document directory in the system
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IKON Office Solutions / Resumix Systems Administrator
2005 - 2006
-maintain all data in the recruiting system including updating new jobs and job descriptions, deactivating old jobs, creating new custom fields, making certain fields required or removing that status and adding new Hiring Managers
-assist recruiters whe
IKON Office Solutions / Resumix Systems Operator
2003 - 2005
-processed and verified personal information for all emailed resumes from various job boards so that they could enter the system as well as employee referrals
-processed faxed resumes and referrals
-aided recruiters when they needed information or cer

Education

Alana Troupe-Baker's connections
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Dee Cizmadia
Washington, DC
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Amy Josef
Philadelphia, PA
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Lori Sanders-Miller
NOC, DeVry University-Corporate...
Oakbrook Terrace
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andie marks
Sales Manager, IKON
Baltimore, MD
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Hardy, Cheryl L.
Marketing Director, Resource Edge...
Austin, TX
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