Sheila Murrey 28 connections

Provides document (procedures, forms, instructions, and desk guides) proofing / editing / tracking / scanning
Creates instructions & signs (visual communication)
Audits, tracks, and coordinates multiple types of work orders
Writes queries and reports (SQL & Access based) multiple types of work orders
Coordinates outages
Tracks work order extensions
Provides backup to three key staff members

Design, Develop, Deploy, and Maintain variety of websites
Provides creative digital photo enhancement & editing
Creates graphic designs & animations (Flash and Photoshop)
Produces desktop publishing media
Produces instructional media
Writer / Blogger.

Performed analysis and client facing troubleshooting on IBM Maximo Enterprise Asset Management System (Versions 4.1.1 and 6.2) • Gathered system requirements for changes to Maximo • Wrote custom SQL queries / scripts / views in support of the customer requests • Performed independent unit testing on system modifications – front end application and SQL query of the Oracle and SQL Server databases • Provided quick response to managerial and customer requests • Largest SGS project successfully completed: provided business analysis - gathering and writing requirements / data mapping / testing documentation (CMMI level 3), and offering project management insights for a Maximo 4.1.1 data migration Air Force project. This project directly benefited NASA • Strong work ethic as evidenced by garnering two promotions within SGS within three years - third promotion to Sr. Programmer Analyst was in work prior to budget cut at contract end • Adherence to organizational development methods, change management and coaching • Promoted customer business process improvement • Promoted life-long learning philosophy • Supervisory experience.