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Founder/President, Success With CRM Consulting, Inc.
Southwest Michigan

Professional Summary

Educated farm boy that has done well in business and helping my clients grow their business. Passion for CRM - client relationship management.

Passion to help business success minded people get the Results they desire.

Focused on using your Strengths and Getting Things Done approach to work and life balance.

Helping Entrepreneurs grow their business through Coaching and peer-to-peer sharing.

Work/Education

Work Experience

2007 - Present
Consulting and Coaching for Business and Personal Success.

Additional services as TAB (The Alternate Board) certified facilitator and SBL (Strategic Business Leadership) coach.

27 years experience with Customer Relationship Management (CRM) in sales, marketing, design, implementation & support areas.

Sage Software ACT certified consultant and SalesLogix certified engineer/developer.

An experienced, referral marketing specialist and President of local chapter of BNI (Business Networking International).
Marshall & Poe, LLC / CRM Consulting Director
1986 - Present
Business management consultant with specialty in Customer Relationship Management and integration with ERP systems.

Education

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Richard Wooden Make Your Business Work Smarter #3 - with a CRM Foundation http://hub.am/oiD7MS Aug 9, 2011 via Twitter

Richard Wooden posted a blog entry Aug 9, 2011

Make Your Business Work Smarter #3 - with a CRM Foundation

How can your company be top of mind with your customers?

In our series, Make your business smarter - with a CRM Foundation, we are focusing on a few key questions to get you thinking.  See if these resonate with you.
The introduction starts here.... with "Is there a better way to acquire... more »

Richard Wooden Make Your Business Work Smarter #2 - with a CRM Foundation http://hub.am/mWcIzy Aug 4, 2011 via Twitter

Richard Wooden posted a blog entry Aug 4, 2011

Make Your Business Work Smarter #2 - with a CRM Foundation

How can you maintain a consistent and full pipeline?

In our series, Make your business smarter - with a CRM Foundation, we are focusing on a few key questions to get you thinking.  See if these resonate with you.
The introduction starts here.... with "Is there a better way to acquire, retain... more »

Richard Wooden Make Your Business Work Smarter - with a CRM Foundation. http://hub.am/n79C96 Aug 2, 2011 via Twitter

Richard Wooden posted a blog entry Aug 2, 2011

Make Your Business Work Smarter - with a CRM Foundation.

Strategic Business Development with CRM Series:
Congratulations.
You run a pretty good business.  Sure, there have been some ups and downs, not surprising with the volatility of the economy.  Your ideas are innovative, well-executed and even documented so processes are repeatable. ... more »

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