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Experienced business adviser..., Value Based Marketing Forum and Cass...
London UK

Professional Summary

Author of The Idea To Demand Chain, Return On Ideas, Marketing Payback, Improving Marketing Effectiveness, Measuring and Valuing Customer Relationships, Marketing Accountability and Database Marketing.

Professor of Marketing Metrics at Cass Business School, nominated recently by CEO magazine as a “leading new-generation business guru”.

Founder of business consultancies VBMF and Demand Chain.

Speaker at over 500 conferences and events from Tehran to Tallinn, Robert Shaw is an exciting and thought-provoking speaker on marketing, finance and IT, and is one of Europe’s best known management thinkers and writers, with over 25 years commercial experience.

Contact Info

Email
(work)
Phone
0208 995 0008 (work)
Website
www.vbmf.com (work)

Work/Education

Work Experience

Cass Business School / Professor of Marketing Metrics
2003 - Present
Value Based Marketing Forum / Founder and MD
1989 - Present
A consultancy dedicated to helping its clients create sustainable brand value and optimise marketing ROI.
Cranfield School of Management / Professor of Marketing
1994 - 2003
Andersen Consulting (now Accenture) / Head of London Marketing Consulting
1982 - 1989
Database Marketing
Marketing Analytics
Strategic Marketing
Bass Hedges and Butler / Head of Special Projects
1979 - 1982
Operations Research - business modelling
British Coal / Section Leader
1974 - 1979
Operations Research - business modelling

Education

MSc, Operational Research, 1974
PhD, Nuclear Physics, 1971
1st Class Honors, Advanced Physics, 1968
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Robert Shaw posted updated profile information Jul 29, 2010

New photo

Robert Shaw posted updated profile information Jul 29, 2010

New about meAuthor of The Idea To Demand Chain, Return On Ideas, Marketi...

Robert Shaw added 6 photos May 22, 2008

Database Marketing, written in 1987 after I'd been building customer databases for a few years.
Improving Marketing Effectiveness - this one was voted top UK marketing book in 1998 by the Management Consultants Association.
Measuring and Valuing Customer Relationships (2000) - lots of case studies of how companies were doing it.
FTREPORT
An accountants guide to working with marketing departments.
Marketing Payback (2005) full of case examples, and explaining methods for advertising, promotions, pricing, new products, branding, customer equity, brand valuation etc.  Voted top marketing book of the year by the Chartered Institute of Marketing.

Robert Shaw is published twice in one day in Financial Times and Marketing Aug 27, 2008

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