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Welcome to Plaxo
Plaxo Birthday Reminders

Why am I receiving this birthday reminder e-mail?

Plaxo birthday reminders are part of the basic Plaxo service. These reminders help you easily remember birthdays and give you the opportunity to send free e-cards and a variety of gifts to your friends, family, clients, and colleagues.

Plaxo allows you to turn off birthday reminders for a specific individual or for every contact who has a birthday set in your calendar. To turn the birthday reminders off, click on the link at the bottom of any birthday reminder e-mail.

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Are birthday reminders free?

Yes. Birthday reminders are part of the basic Plaxo service, which is free.

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How do birthday reminders work?

When you send Update Requests to update your address book, your contacts can optionally include their birthdays. Plaxo updates your address book with this information and Outlook automatically sets the birthday reminders in your calendar. For each contact with birthday information, Plaxo will send you a birthday reminder prior to the contact's birthday.

Plaxo members control birthday reminders for each individual contact and can enable/disable the reminder for all contacts. To turn birthday reminders off, click on the link at the bottom of any birthday reminder e-mail.

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Who are your birthday reminder partners?

Plaxo has partnered with a number of sites to offer you free e-cards and gift services to send to your contacts on their birthday. In addition to their service offerings, Plaxo partners are carefully chosen based on their similar privacy and security practices with Plaxo. Plaxo has partnered with the following companies:

  • Artamata (e-cards and printed birthday cards)
  • GrowerFlowers (flowers)

Additional partners may be added over time.

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Does Plaxo share my information with their third-party partners?

No. As a Plaxo member, Plaxo will not share your information with any 3rd party without your permission. When you receive a Plaxo birthday reminder, you may optionally select from our free e-cards or other gift services to send to your contacts on their birthday.

Prior to visiting these third party sites, Plaxo will ask for your permission to pass your return address and any shipping information to these partner sites to facilitate your transaction. The sole purpose of passing this information is to make your purchasing process easier by pre-populating the shipping info on their site. Our partners are prohibited from using this information to send you or the gift recipient marketing communications. If you purchase products from the Plaxo partner, your order information will be used in accordance with the partner's Terms of Service.

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When will I receive these birthday reminders?

Plaxo typically sends reminders one week before and the day before someone’s birthday. However, the ‘snooze’ option at the bottom of the e-mail allows you to be reminded of the birthday at another time.

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How can I set birthday reminders for more of my contacts?

The best way to set more birthday reminders on your calendar is to send out Update Requests to the contacts whom you’d like to update. You can click on “Update Contacts” in the Plaxo Toolbar and write a personalized and friendly message to ask selected contacts to include their birthday information. When they reply, Outlook will automatically set the date in your calendar. In order for Outlook to set this date in your calendar, make sure you check the option to “Set birthday information for my contacts” in your Plaxo Preferences.

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What if I don’t want to set birthdays on my calendar?

If you do not wish for birthdays to be set on your calendar, go to your Plaxo Preferences from the Plaxo Toolbar and uncheck the option to “Set birthday information for my contacts”.

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How do I turn off birthday reminders?

Plaxo allows you to turn off birthday reminders for a specific individual or for every contact who has a birthday set in your calendar. To turn the birthday reminders off, click on the link at the bottom of any birthday reminder e-mail.

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Can I change when I get my birthday reminders?

By default, birthday reminders are sent a week in advance of your friend's birthday. If you would like to change when your reminders are delivered, please follow these instructions:

  1. Sign in to your Plaxo account: http://www.plaxo.com/signin
  2. Click on "My Account" near the top right corner of My Plaxo. You will be taken to "Your Plaxo Account Settings".
  3. Click on "Your Communication Preferences".
  4. Under "I'd like to receive the following types of messages from Plaxo:", adjust the number of days in advance you'd like to receive your reminder.
  5. Click the "Update Preferences" button to save your change.

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